Starlogix Privacy Policy

1. Who we are. Starlogix is a product of 4milelabs LTD, a Colorado corporation ("we," "us"). This policy explains how we handle personal information on starlogix.ai and its subdomains, when you book a call, and when you use the Starlogix service. Questions: legal@starlogix.ai, 610-733-8771, or 201 Columbine St Ste 150, Denver, CO 80206.

2. What we collect.

• Information you give us: your name, company name, phone number, fleet size, preferred call time and, if you provide it, email address.
• Account and service data: when your company uses Starlogix, the information you and your team enter, such as jobs, customer and dealer addresses, crew names, hours, pay rates, rate cards and invoices.
• Information collected automatically: device and browser type, IP address, pages visited, referring page, campaign tags (UTM parameters) and the time of your visit, collected through cookies, pixels and similar tools.
• Payment information: card payments are handled by Stripe. We don't store full card numbers.

3. How we use it. To schedule and hold your call; to provide, set up, support and bill for the service; to send service messages; to measure which ads and emails bring visitors; to improve Starlogix; to keep the service secure; and to meet legal obligations.

4. Calls and text messages. If you give us your phone number and agree, we may call or text you about your booking and Starlogix. Message frequency varies, and message and data rates may apply. Reply STOP to stop texts or HELP for help. We do not sell, rent or share your mobile number or text-messaging consent with third parties or affiliates for their marketing. Mobile information is shared only with the providers that deliver our messages.

5. Data your company enters into Starlogix. For job, crew and customer data your company enters, your company decides what goes in and controls it. We process it to provide the service under our Terms of Service, and we don't sell it or use it to market to your customers.

6. Who we share it with. Service providers that help us run Starlogix, such as hosting, scheduling (Calendly), payments (Stripe), mapping and weather, communications, and analytics and advertising (including Meta). They may use it only to provide services to us. We also share information if the law requires it, to protect rights and safety, or as part of a merger, acquisition or sale of assets. We do not sell personal information.

7. Cookies and advertising. We use cookies and the Meta pixel to understand visits and measure our ads, and a first-party cookie that remembers campaign tags for 30 days. You can block or delete cookies in your browser and manage ad preferences in your Meta account settings. Some features may not work without cookies.

8. How long we keep it. Booking information: up to 24 months after our last contact, unless you become a customer. Customer account data: while your account is active and for 30 days after cancellation for export, then deleted, except what we must keep for tax, accounting or legal reasons.

9. Security. We use reasonable administrative, technical and physical safeguards, including encryption in transit. No system is completely secure.

10. Your choices and rights. You can ask to see, correct, delete or get a copy of your personal information, and opt out of targeted advertising, by emailing legal@starlogix.ai. Depending on where you live, including Colorado, you may have additional rights under state law, including the right to appeal a decision we make on your request. We won't treat you differently for using these rights.

11. Children. Starlogix is for businesses and isn't directed to children under 16. We don't knowingly collect their information.

12. Changes. We'll post updates here with a new effective date, and tell customers by email or in the app if a change is material.

13. Contact. 4milelabs LTD, 201 Columbine St Ste 150, Denver, CO 80206 · legal@starlogix.ai · 610-733-8771